Faq’s

This division of our company is focused on the distribution of wireless mobile phone repair equipment and repair parts. We understand exactly what you need and give back exactly what you want. CMPSPRO.com became successful precisely because we are better and faster than our competition with the distribution of wireless cell phone repair parts and equipment in this extremely competitive market place.

To place an order, simply browse our website and add the desired products to your shopping cart. When you’re ready to check out, click on the cart icon, review your items, and follow the prompts to complete your purchase. We provide a secure and straightforward checkout process for your convenience.

We accept a variety of payment methods, including major credit cards, debit cards, and PayPal. You can choose your preferred payment option during the checkout process.

Most items purchased through CMPSPRO.COM carry a limited 60 day warranty from manufacturer for product defect. Review each product page for warranty details or for warranty support, please contact a customer service representative via info@cmpspro.com or 1-773-628-7318.



• We provide lifetime warranty on our Premium grade of LCD Screen products, provided there is no physical damage to the part.
• LCD screens are covered for Dead on Arrival and should be tested before installation by connecting the flex cable and checking functionality. Generally warranty coverage of LCD units is for manufacturing defects only (not damage from installation, faulty device or usage) and for a period of 30 days from delivery.
• Warranty coverage is subject to our inspection and verification of a manufacturing defect. Warranty coverage provides a same-item replacement. If warranty coverage is declined, normal Return Credits shall apply.

We want you to be 100% satisfied with your purchase. If for whatever reason an item(s) is no longer needed or wanted, you will have up to 30 days from the date of delivery to return all item(s), unless otherwise noted here or on the product listing. Your refund will be based on the current selling price of the item(s). We will not accept returns of certain items, including:



• Any item that is returned more than 30 days after delivery.
• All return items must be in new condition, unused, in original packaging, labels still attached, with no attempted installation. The protective film must be intact and not removed from glass and screens.
  
  

The returns label is not pre-paid. Customers are responsible for return shipping fees.Shipping costs are non-refundable. Free shipping offers are voided for returns and exchanges.



We may not be applied any restocking fee. If the product is damaged but returned (for any reason), a 15% restocking fee may be applied.



When a return is received, our Returns Department is allowed 1-3 business days for the inspection and approval period. Once the inspection is completed and has been approved, you will receive an email from our customer service representative.

CMPSPRO.COM

5255 N Milwaukee ave, Chicago, IL, 60630