CMPS Policy - Return
Most items purchased through CMPSPRO.COM carry a limited 60 day warranty from manufacturer for product defect. Review each product page for warranty details or for warranty support, please contact a customer service representative via firstname.lastname@example.org or 1-773-628-7318.
We want you to be 100% satisfied with your purchase. If for whatever reason an item(s) is no longer needed or wanted, you will have up to 30 days from the date of delivery to return all item(s), unless otherwise noted here or on the product listing. Your refund will be based on the current selling price of the item(s). We will not accept returns of certain items, including:
The returns label is not pre-paid. Customers are responsible for return shipping fees.Shipping costs are non-refundable. Free shipping offers are voided for returns and exchanges.
We may not be applied any restocking fee. If the product is damaged but returned (for any reason), a 15% restocking fee may be applied.
When a return is received, our Returns Department is allowed 1-3 business days for the inspection and approval period. Once the inspection is completed and has been approved, you will receive an email from our customer service representative.
Please click here for return process.
We accept exchanges within 60 days from delivery. If you received your order, but want to exchange it for another, please follow below step to coordinate an Exchange which help ensure proper handing and full credit.
All return items must be in new condition, unused, in original packaging, labels still attached, with no attempted installation. The protective film must be intact and not removed from glass and screens.
4. Return Address
For iPhone Repair Parts
iPhone 4 / iPhone 4S / iPhone 5 / iPhone 5C / iPhone 5S / iPhone 6 / iPhone 6S / ..
For Samsung Repair Parts
Galaxy S3 / Galaxy S4 / Galaxy S5 / Galaxy S6 / Galaxy Note 2 / Galaxy Note 3 / ..
for Repair Equipment and Tools
Aluminum Mold / Anti-Static Plastic LCD Tray / LCD Cutting Wire Separetor / Repair Mat /..